Customer Service Department
CS Departmen is located in Piłsudskiego Street 12 (al. Piłsudskiego 12) in Tychy, 4th floor, room 400.
Opening hours: Monday to Friday 7
30 - 15
30
- Cashier's Office located at RCGW S.A. building, room 400
Open:
Monday to Friday 730 - 1530
- Cashier's Office located at RPWiK S.A. building in Sadowa Street 4 (ul. Sadowa 4)
Czynny:Monday
|
|
715
| -
|
1430 |
| Tuesday |
|
715 | - |
1430 |
| Wednesday |
|
715 | - |
1630 |
| Thursday |
|
715 | - |
1430 |
| Friday |
|
715 | -
|
1430 |
e-mail:
rcgw@rcgw.plTelephone numbers:
(48) 32 325 71 19
(48) 32 325 71 23
(48) 32 325 72 36
(48) 32 325 72 61
(48) 32 325 72 87
(48) 32 325 72 70
Customer Service Department deals with matters connected with services provided by the Company for individual as well as corporate clients. Our staff will help You with accomplishment of all the formalities in the following areas:
- preparing wastewater disposal agreements
- preparing connection agreements
- managing customer data (changes to names, addresses etc.)
- drawing up petitions to conclude and/or terminate an agreement
- handling payments connected with wastewater disposal services
- admitting complaints
The primary goal of RCGW S.A. is to meet our clients' demands as well as to provide services that meet clients' expectations. The Company has been certified with the ISO 9001:2001 for Quality Management System, ISO 14001:2004 for Environment Management System, and with the PN-N 18001:2004 Standard for Health and Safety Management. The Company aims at continuous improvement of the Integrated Management System and thus we ask you to fill in the following evaluation form of the Company's performance.
Once you fill it in, please submit the form by e-mail (rcgw@rcgw.pl), post or deliver it to the Company's office:
Regionalne Centrum Gospodarki Wodno-Ściekowej S.A.,
al. Piłsudskiego 12,
43-100 Tychy
Formularze do pobrania:
